Our commitment to you

To Be The Best

Our goal is to continue to provide a standard of service and professionalism that is unmatched in the insurance industry. Lang Insurance enjoys an A+ rating by the Better Business Bureau– the highest ranking awarded to businesses.

To Be Responsive

The foundation of client service is responsiveness and we hire and train Private Client Advisors to meet a very high standard. We are always available to our clients and guarantee to get back to them within a day. In fact individuals are routinely shocked at how quickly they get the information they are looking for.

To Be Clear

Insurance is too significant an expense to incur without thoroughly understanding what you are getting in return. Many clients come to us without realizing what their existing coverage does or doesn’t provide. Our commitment is to not just advise but educate so that you understand every component of your insurance program and the reasons behind our recommendations.

To Lower Your Costs

Our success lies in having satisfied clients who maintain long-term relationships with us and recommend us over and over again. We don’t have floors and floors of bureaucracy to maintain, we are entrepreneurial and streamlined in order to focus on what matters: identifying our clients’ real needs and obtaining the best, most cost-efficient, coverage possible on their behalf.

To Be There for You

Our concerns aren’t limited to your needs today but incorporate those you will have in future, as well. We can make that promise because Lang Insurance is a family-run enterprise that promises longevity as an organization. And, if you ever have a claim, we stay with you all the way as your ally to resolve any issues and speed the claims process.

I had been very unhappy with the rising insurance costs on my East Hampton home. When I saw your ad in Dan’s Papers, I was skeptical that you could save me money on my current insurance policy. Well, you were able to save me 20% on my Homeowners and now I have turned over my other insurance to you. Your office staff has really been helpful and cooperative in getting me all the information I have needed.

- B.E.